FAQs

How did Mama Ge Amour get its name?

The name is inspired by our four children.

Ma – Mackenzie

Ma – Marcus 

Ge – Georgia 

Am – Amelio 

Our – Our babies. Also, amour in French means love.

 

How can I clean the wooden toys?

Wipe gently with a damp cloth. Please allow to dry at room temperature, otherwise cracks may occur in the wood.

 

What’s the best way to wash the silicone bibs?

With hot soapy water, or you can place them in the dishwasher for washing.

 

What are those markings on my products?

Natural materials will always have various markings. These may show up in our products, making each one unique.

 

What payment options do you offer?

You can pay for your order using PayPal, or debit/credit card (including Visa and Mastercard). Please spend responsibly.

 

What do I do if my order was lost or damaged in the post?

Firstly, let us know so we can help you. In most cases, for damaged parcels delivered in Australia, you will have to lodge a compensation request with Australia Post. 

This involves taking the parcel to a Post Office, filling out a form and waiting to receive a payment. For lost parcels, you need to contact us so we can lodge a claim with Australia Post and resend your missing items.

 

I love my pieces; how can I leave a review?

Thank you! We love hearing from our happy customers. You can leave a review for any product by opening the product page on our website and clicking "Write a Review" under the product name. We like to read and share our product reviews on Instagram. Who knows, yours could be next!